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Illustrative case 02 · AgentOps & evaluation

Agent Release Control Plane

An evaluation and release workspace for teams shipping agent workflows that need repeatable evidence before a model, prompt, retrieval, or tool change reaches production.

ApplicationInternal developer platformArchitecture-led example
Executive summary

Make the hard parts visible before the system scales.

This illustrative case is structured like a production engagement: define the problem, make constraints explicit, show the system boundary, and state exactly what evidence is and is not available.

Challenge

Prompt review and happy-path demonstrations do not show whether an agent still chooses the right tool, respects permissions, grounds its response, or recovers safely after a dependency fails. Release decisions need a repeatable evidence trail.

System delivered

A release workspace connects representative datasets, captured traces, deterministic checks, scoring jobs, failure review, and an explicit release decision. It gives product, engineering, security, and operations one place to inspect behavior over time.

Constraints

Evaluation data must be representative without exposing unmanaged customer records. The control plane must compare versions, preserve failure cases, separate evaluation evidence from production credentials, and make release ownership explicit.

Outcome & evidence

Evidence position: illustrative AgentOps architecture work showing how agent quality and release risk can become reviewable. No accuracy, latency, cost, adoption, or reliability metric is claimed.

Delivery approach

From the operating constraint to a reviewable system.

01

Define the workflow contract

Write down the expected input, context, tools, output schema, refusal behavior, approval boundary, and acceptable failure modes.

02

Build the evaluation set

Combine ordinary workflow cases with incomplete requests, conflicting sources, provider failures, unauthorized actions, and regression cases.

03

Capture and score traces

Record privacy-aware run evidence and score task completion, grounding, tool use, authorization, escalation, latency, and cost.

04

Make the release decision

Review failed cases, document accepted risk, block unsafe changes, and preserve the evidence connected to the released version.

Architecture & operating model

Built as a system, not a screenshot.

A workflow run records the input, context references, model and tool versions, tool calls, outputs, and policy results. Scoring jobs apply deterministic and review-based criteria, then attach findings to a release candidate and its approval state.

Security and governance

Evaluation uses authorized or synthetic data, controlled retention, separated credentials, redaction-aware traces, role-based access to release evidence, and explicit handling for failures that block deployment.

Technology direction

Next.js · Python · Redis · PostgreSQL · Langfuse

DeepVention delivery scope

Evaluation UX · dataset workflows · scoring jobs · trace model · release evidence · observability model

Engineering decisions

Why the system is shaped this way.

These are illustrative design decisions for the stated brief. Each one makes a tradeoff explicit so the architecture can be reviewed before implementation.

Decision

Representative cases over prompt snapshots

Why: Tests the behavior and failure modes that matter to the workflow rather than one preferred answer

Tradeoff: Requires ongoing curation as production learning becomes available

Decision

Trace the full run

Why: Makes retrieval, tool selection, policy checks, retries, and handoffs diagnosable

Tradeoff: Requires careful redaction, retention, and access design

Decision

Explicit release gate

Why: Connects evaluation findings to a versioned decision and accountable owner

Tradeoff: Can slow a release when a high-risk behavior fails, which is the intended control

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